Privacy Policy

Privacy Policy

At Posh Poshakh, we prioritize safeguarding our customers’ privacy. Ensuring your data is protected is one of our top priorities.

Who Does Our Privacy Policy Apply To?

Our Privacy Policy applies to anyone making a transaction on Posh Poshakh. For specific questions or concerns, please reach out to us via:

• Support Email: Support@poshaposhakh.com
• Support WhatsApp: [Link]

How and When Do We Process Your Personal Data?

We process your personal data in the following circumstances:

• When you interact with us on our social media platforms (e.g., Facebook, Instagram).
• To enhance the quality of our website and provide customized offers tailored to you.
• To process purchases and ensure successful delivery of your order(s). Providing personal data is necessary for shopping with Posh Poshakh or our subsidiaries.

Without this data, transactions and purchases cannot be completed.

What Is Considered “Personal Data”?

“Personal data” includes:

• Name
• Phone number
• Email address
• Physical address
• Information from your social media account(s) when you reach out to us
• Any additional information you voluntarily provide

Data Retention

We do not retain your personal data longer than necessary. Regularly, we erase all customer data:

• Live Chat Support: Data is erased as soon as the chat window is closed.
• Social Media Interaction: Information from comments, shares, or likes remains until you manually remove them. Offensive or inappropriate content will be promptly deleted.

Usage of Personal Data

We use your personal data for:

• Website analytics and optimization (e.g., minimizing page loading times).
• Providing a personalized shopping experience with tailored promotions and products.
• Ensuring secure transactions, including:
  • Assigning an order number
  • Processing secure payments
  • Sending confirmation emails with order details
  • Delivering your order

Data Security Measures

Every page on our website features encryption to protect your data. While we can see your IP address and general geographical location, the information is encrypted and does not reveal your identity.

Analytics and Third-Party Data

Like most shopping websites, the data we collect (e.g., IP address, device information, website activity) is largely anonymized and overlaps with information Google already holds. We use this data to enhance your shopping experience while ensuring your privacy remains intact.